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SHIPPING POLICY

Shipping Overview

At Voguery, we take pride in delivering your carefully curated fashion selections with efficiency and care. Our team processes orders swiftly to ensure your wardrobe essentials reach you in pristine condition. Whether you're updating your casual wear, refreshing your seasonal attire, or adding versatile pieces to your collection, we prioritize seamless logistics to match your style needs. All orders are handled with meticulous attention, from packaging to dispatch, ensuring a premium unboxing experience.

Shipping Timeframe

Order processing typically takes 1-3 business days, excluding weekends and holidays. Delivery timelines vary based on your location and selected shipping method. For domestic destinations, expect your package within 5-10 business days after dispatch. International shipments may require 10-20 business days, depending on customs clearance. Seasonal peaks or unforeseen logistics delays might occasionally extend these estimates, but we proactively monitor all shipments to minimize disruptions.

Shipping Costs

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Automatically applied to orders of $60 or more (up to $9999).

No hidden fees—your checkout will always display the final shipping cost before payment confirmation.

Shipping Regions

We currently ship to over 50 countries across North America, Europe, and select regions in Asia and Oceania. Due to evolving trade regulations, some destinations may face temporary restrictions. At checkout, enter your address to verify availability. For unsupported regions, consider using a package-forwarding service, though we cannot assume responsibility for third-party handling.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number and a link to monitor your package's journey. For consolidated orders, tracking updates may take 24-48 hours to activate. If you encounter delays or discrepancies, our customer support team can provide real-time assistance.

Delayed or Lost Shipments

While rare, delays from carriers or customs may occur. If your tracking shows no movement for 10+ business days or the status remains "In Transit" beyond the estimated window, contact us at [email protected] with your order number. For lost packages confirmed by the carrier, we'll promptly reship your items or issue a refund—whichever you prefer.

Customs & Import Duties

International orders may incur customs fees, VAT, or import taxes determined by your local authorities. These charges are the customer's responsibility and are not included in your order total. We declare all packages at full value to comply with global trade laws. To avoid surprises, check your government's tariff policies before ordering. Note: Refusing a package due to fees will result in return shipping costs deducted from your refund.
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